Privacy Policy

Nordu nordu.cocontactus@nordu.co

Last updated: May 2026

Who we are

Nordu is an architectural garden buildings company based in Scotland. We design and build high-performance garden buildings for residential clients across Scotland and the UK.

When we refer to "we", "us" or "Nordu" in this policy, we mean the Nordu business. When we refer to "you", we mean anyone who visits our website, makes an enquiry, or becomes a customer.

What information we collect

We may collect the following personal information:

  • Name and contact details (email address, phone number, postal address)

  • Information you provide when submitting an enquiry or booking a showroom appointment

  • Information about your property or project where relevant to a quotation

  • Communications between you and us

  • Technical data from website visits, including IP address, browser type, and pages visited (via cookies)

How we use your information

We use your personal information to:

  • Respond to enquiries and provide quotations

  • Schedule and manage showroom appointments

  • Deliver and manage projects where you become a customer

  • Send relevant follow-up communications where you have consented or where we have a legitimate interest in doing so

  • Improve our website and marketing

Our legal basis for processing your data is one or more of the following: your consent, the performance of a contract, compliance with a legal obligation, or our legitimate interests as a business.

Marketing communications

If you submit an enquiry, we may contact you with information about our products and services, including details of new buildings, ranges, or services we introduce in the future. You can opt out at any time by emailing contactus@nordu.co or using the unsubscribe link in any email we send.

Sharing your information

We do not sell your personal data. We may share it with trusted third parties where necessary, including:

  • Our website and CRM platform providers

  • Email and communication tool providers

  • Professional advisers where legally required

All third parties are required to handle your data securely and in accordance with UK data protection law.

How long we keep your data

We retain enquiry and customer data for up to six years following the end of our relationship, in line with standard UK business record-keeping requirements. You may request deletion of your data at any time, subject to any legal obligations we have to retain it.

Cookies

Our website uses cookies to understand how visitors use the site and to support advertising. You can manage your cookie preferences through your browser settings. By continuing to use our website, you consent to our use of cookies.

Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict how we process your data

  • Withdraw consent at any time where consent is the basis for processing

  • Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, contact us at contactus@nordu.co.

Contact

For any questions about this policy or how we handle your data:

Nordu contactus@nordu..co

Changes to this policy

We may update this policy from time to time.